Sessions are either conducted:
- Face to face, at 1, Tudor st, Newcastle West, NSW, 2003;
- Face to face, at Suite 3, 472 The Esplanade, Warners Bay, NSW, 2282;
- or Online through a secure Telehealth platform.
Once you booking is confirmed you will receive a welcome package with all the information necessary to attend your appointment.
Once your booking is confirmed, you will receive a welcome package with all the necessary information to attend and, if you wish, to prepare for your first session.
However, starting relationship therapy can be quite stressful. So, once you’ve filled out the intake paperwork, you can simply come to your session, and I will guide you through the therapeutic process.
You do not need a referral to book and attend a counselling session. You can book a session anytime by clinking on the “Book Now” button at the top right corner of this website.
Unfortunately, no. Medicare does not cover Counselling sessions yet.
Yes, I totally get that life happens, and plans can change. If you need to cancel your appointment with 48 hours or more notice, no problem at all. You’ll get a full refund. However, if you need to cancel within 48 hours but before 24 hours of your session, you’ll get a 50% refund. If you cancel within 24 hours of your appointment or do not come, unfortunately, I can’t offer a refund.
Unfortunately, there is no arbitrary numbers. A lot of factors play in the number of sessions needed to reach satisfactory outcomes, such as complexity of the issues or level of involvement in the counselling process. Typically, the minimum of sessions required for Couple Therapy would be around 6 to 8 sessions.
However, it is important to note that Intensive Couple Therapy tend to show results in a shorter among of time and require less numbers of sessions over the course of the counselling process. For more information, see the “Intensive therapy” page of this website.
You can book your appointment online by clinking on the “Book Now” button at the top right corner of this website. Once that done, you will be redirected to a secure client portal where you can book an appointment at the time and day of your choosing.
For the first booking or for bookings made online, payment is processed immediately. For recurring appointments, payment is processed 48 hours prior the appointment time.
All major credit and debit cards are accepted. If you have any issues with the payment options, please contact me at Aicha.b@thecouplestherapyroom.com.
Unanswered questions in this FAQ? Comments? Requests?
Feel free to reach out.